Privacy Policy

Last updated: January 5, 2025

At Sunew Cable Co., Ltd., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us when you:

  • Submit an inquiry through our contact form
  • Request a quote for our products or services
  • Communicate with us via email or phone
  • Subscribe to our newsletter
  • Apply for positions at our company

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Operating system and device information
  • Referring website and pages viewed
  • Time and date of visit
  • Usage statistics and analytics data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Your Requests: Respond to inquiries, provide quotes, and fulfill orders
  • To Improve Our Services: Analyze usage patterns to enhance user experience
  • To Communicate With You: Send updates, product information, and promotional materials (with your consent)
  • To Ensure Security: Detect malicious activity and protect against unauthorized access
  • To Comply With Legal Obligations: Meet regulatory requirements and legal processes
  • For Business Operations: Maintain and improve our website and services

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing users, including:

  • Web hosting and analytics services
  • Email communication platforms
  • Payment processing services
  • Customer relationship management tools

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal requests from law enforcement authorities
  • Court orders or subpoenas
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access, alteration, or disclosure
  • Accidental loss or destruction
  • Unlawful processing or accidental damage

Our security measures include SSL encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

5.1 Cookies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance and functionality
  • Provide personalized content

5.2 Cookie Types

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). You can manage cookie preferences through your browser settings.

5.3 Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what sites they visited before coming to ours. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When data is no longer needed, we securely delete or anonymize it in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites, including:

  • Industry associations and trade organizations
  • Product specification resources
  • Shipping and logistics partners
  • Payment service providers

We have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

Your continued use of our website after the posting of changes constitutes your acceptance of the updated Privacy Policy.

12. Your Consent

By using our website and providing your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sunew Cable Co., Ltd.

Email: info@sunewcable.com
Phone: +86 186 8898 5644
Address: No. 649 Hongzhou Avenue, Hongjia Street, Jiaojiang District, Taizhou City, Zhejiang Province, China

We will respond to your inquiry within 30 days.

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